West Hills Hospital

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West Hill has consistently been one of the best mental health experiences I have ever experienced. I first went there of my own accord several years ago. I was suicidal and having serious issues with anxiety. For a week I stayed and was treated nicely by every staff member I ran into. We had several different group sessions per day, had great meals cooked on site from scratch, and I was given all the space I needed in order to heal and become ready for day to day life. Several years later I am now a part of the Intensive Outpatient Program. They provide you lunch while you are there, and are very kind. I have gone for about a month now, and while days are still tough, I feel like I am making the progress I need to in order to heal and become more mentally healthy. I would not believe anyone who said the staff are mean or whatever else. They have always been kind to me, not too pushy, but just blunt enough to call me out when I was harming myself or others with my words and thoughts. They honestly care about you here. I feel like the people who give bad reviews are people who were violent, put their without their consent, or parents who were taught that their children can't magically be healed and that just maybe they are part of the problem. Suffice it to say I recommend West Hills to anyone with severe mental health issues.

I hated it there while I was there. But they did help me. I was diagnosed with severe depression and major social anxiety and they sent me here. I was upset but it taught me refocusing and I met really good friends here who understand what I'm going through.

Staff was incredible but understaffed but that's more of a management issue.These people see and do stuff daily we will never even entertain doing. All the negative reviews? Remember most people don't want to be here. Like the 24 year old guy that was detoxing for the 8th time all on his moms dime. He never went to one group or activity...just tried to hit on all the female drunks and junkies coming in. They were great for me I participated in their program and activities got out and have been sober since. Feel like a new person. Ps food was good too. ..bed was not. But it doesn't say Hilton on the entry either. If I could they would have 10 stars.

I went with 5 stars because I've seen the inside of many hospitals and this one is definitely one of the better hospitals in which I've been. Overall, the staff were courteous to me, they were more available than in many other hospitals for things like getting your toiletries or towels, but the best of West Hills Hospital, in my opinion, was Dr. Ellen McBride. I was often rather aggravated with the length of one of my stays in particular, but wow that psychiatrist certainly wasn't there just for a paycheck!!! I live on the other side of the country now but wish she could be my (OUT-PATIENT!! lol) doctor. She is sincere in caring about others' well-being, she is so intelligent, and she did everything she could to help me. I trust nearly no one at all, seriously, and I'm quick to give feedback and reviews as I really see things. This praise is due.

After I tried to kill myself, i decided I wanted to live. West Hills was a temporary refuge from the world. I felt safe. That was a big deal at the time. I could be honest with professionals who didn't judge.

Staff was awesome. Unfortunately short staffed. Clean but uncomfortable beds. Safe place i needed. Havent found a good psychiatrist yet. My dr never addressed my depression. So now im still depressed.

They were very friendly, compassionate and addressed my depression and all my detox symptoms. Facility was clean and food was excellent. I am deeply grateful.

Just took my mom here for detox and she says the staff is very nice and helpful she's had a great experience so far she said there's group meetings, AA, NA, and crafting. They've made her comfortable in the detox process and also with taking her regular medication I was hesitant on bringing her there with all the reviews on here but I'm glad shes on her first step to recovery and West Hills is helping her so much...the only down fall was the wait time to get an assessment done as a walk in was 5 hours but in our case it was worth it

Called the police on my criminally insain mom. Staff seems to know the difference between the manipulative psychopaths, who hide behind mine jobs and money in order to terrorize productive members of society, and they guys who act crazy in order to call attention to the sociopathic narsasistic psychopaths.

A good place all around, but severely understaffed so the nursing staff can be testy at times. The techs are great; they do their best to provide for your needs but they need more techs. I got to know many of them over many stays during my four year mental health crisis. Food is good but could use some more between meals snacks. They do their best to accommedate special diets and religious or vegan concerns. Outpatient treatment after inpatient is excellent. They provide transportation and food.

I was sent here in result of me attempting to commit suicide. I suffer from sever depression and ptsd. I stayed here for 4 days. It was honestly what I needed to relax. They gave me medication for both anxiety and to prevent me from getting nightmares. I was in group sessions that they provide to talk about anything. They let you relax and make sure to provide you the best care possible. They truly are concerned for your well being. Of course it's a scary situation to be in and it can be scary at times, but they did help me, and released me after they felt that I was no longer a harm to myself. They set me up with counselors who I could talk to and gave me great tools to help me when I'm having a low.